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Customer Case Study: Digital Sovereignty for Municipalities

Written by Swiss Post Cybersecurity | Jul 20, 2026 8:45:39 AM

Digital services make municipalities more efficient — but also more vulnerable to cyberattacks. The IT department of the City of Wädenswil (population approximately 25,000) provides authorities and employees with a wide range of digital services. To ensure these services are reliably secured, the internal IT department sought a solution that combines security, digital sovereignty, and user-friendliness.

Cybersecurity with a Swiss Platform for Centralized Authentication

The choice fell on the Airlock Secure Access Hub: a Swiss platform featuring centralized authentication and modern security policies. The project was supported by Swiss Post Cybersecurity, an experienced Airlock partner.

From Secure Webmail to Comprehensive Access Platform

The City of Wädenswil wanted to make central applications — such as the meeting or webmail apps — securely accessible from outside the network. From the very beginning, It was clear that the solution would need to be scalable in the future and support two-factor authentication and different user groups. At the same time, the aim was to defend against cyberattacks such as DDoS or SQL injection, minimize geographic risks, and keep operations under Swiss control and within the city’s data sovereignty.

Over the course of the project, additional applications were to be integrated step by step, always following the same principle:

  • centralized access
  • clear authorisations
  • consistent security.

In our two-page customer case study, you’ll also learn about:

  • How secure meetings of government committees work with strong authentication provided by Airlock
  • What the Head of IT for the City of Wädenswil has to say about the project
  • How to handle heterogeneous user groups
  • How the CEO of Swiss Post Cybersecurity justifies the recommendation for Airlock

The full customer case study is available exclusively to interested end-user companies. If you submit a request via our contact form, we’ll be happy to send you the two-page PDF.

 

 

 

About our partner Airlock – Security Innovation by Ergon Informatik AG

The Airlock Secure Access Hub combines the key IT security functions of filtering and authentication into a well-coordinated comprehensive package that sets new standards in terms of usability and services. The portfolio for more than 550 customers worldwide, includes

  • WAF (Web Application Firewall)
  • cIAM (Customer Identity and Access Management)
  • and API security.

Airlock is a security innovation from the Swiss software company Ergon Informatik AG. Over 300 highly qualified IT specialists mainly implement large-scale projects in the B2B sector.

Swiss Post Cybersecurity AG is a long-standing partner (formerly known as terreActive AG) for the Airlock Secure Access Hub solution and offers comprehensive security integration services.